Quick answers to the most common questions. Still stuck? Email support@tandem.app and a human will reply within one business day.
Tandem uses magic links, so there is no password. Enter your email, tap the link we send, and you are in. Links expire after 15 minutes; request a new one from the login screen.
Tap Plan, describe the vibe, and Tandem drafts a day-by-day itinerary. Prefer manual control? Choose Build my own and add stops with the date picker. Flights capture airline, confirmation, and departure and arrival times in each airport's local time. Hotels capture check-in and check-out dates.
Open Travelers and invite by email or share the trip link. Roles: Organizer has full control, Can edit changes stops directly, Can suggest proposes changes for approval. Tap any member to change their role or remove them.
Discover shows picks matched to your group's tastes, with ratings and reviews from Google. Tap Add to trip to drop one straight into your itinerary. Your taste profile comes from onboarding and can be edited in Profile.
Nearby picks and walking distances use your location only while you allow it. Manage this in Profile, Preferences, Location access.
On the Trip tab, tap Cover on the header image to pick a Tandem pattern or upload your own photo.